Introducing the Warranty Management Add-on for Dash SaaS – a comprehensive solution to manage product warranties efficiently. Whether you're selling electronics, appliances, or any warrantable goods, this module ensures every warranty detail is meticulously recorded and easily accessible.
The Warranty Management Add-On helps businesses handle product warranties effortlessly — from auto-assigning warranties on invoice creation to managing claims, extensions, and complete service history.
Activate warranties directly when adding products or parts by specifying the duration, terms, and type (e.g., months or years). Upon generating an invoice (type: account), warranties are automatically created — no manual steps required.
For sales without invoices or when you need to add warranty details manually, you can create warranties by selecting the product, customer, and purchase date. This gives you the flexibility to handle various real-world sales scenarios.
If a customer reports an issue, the admin can create a warranty claim on their behalf. Simply enter the claim date and describe the issue. The system supports multiple claims within the warranty period for recurring problems.
Admins can review, approve, or reject warranty claims. Each action can include reasons, solutions, and timestamps for complete transparency and accountability.
Customers may request warranty extensions before expiry. Admins can set the new duration and fee, while the system tracks the payment status to avoid confusion.
With Dash, you can conveniently manage all your business functions from a single location.
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With Dash, you can conveniently manage all your business functions from a single location.
